Search Results - subject:"Self-Service"

Theorizing the costs of self-service technologies and co-creation by design

Darmody, Aron; Zwick, Detlev - In: Journal of macromarketing 44 (2024) 1, pp. 6-13

Persistent link: https://www.econbiz.de/10014584702

Designing the digitalized guest experience : a comprehensive framework and research agenda

Youssofi, Alexandra; Jeannot, Florence; Jongmans, Eline; … - In: Psychology & marketing 41 (2024) 3, pp. 512-531

Persistent link: https://www.econbiz.de/10014467610

Biometric-based self-service technology adoption by older adult : empirical evidence from pension fund sector in Indonesia

Kumalasari, R. Amalina Dewi; Raharjo, Kusdi; … - In: Cogent business & management 11 (2024) 1, pp. 1-16

accelerate information and service processes by utilizing technology. Due to security factors, biometric-based self-service …-based self-service technology (SST) among older adult users. This research framework is based on the Theory of Planned Behavior … biometric-based self-service technology. Although health conditions were found not to influence the use behavior significantly …

Persistent link: https://www.econbiz.de/10014529028

Is it all about fun? : self-service technology acceptance in Germany

Aguirre Reid, Sören; Vetter, Georg; Lackes, Richard; … - In: The international review of retail, distribution and … 34 (2024) 2, pp. 201-227

Persistent link: https://www.econbiz.de/10014559020

The "dark side" of general health and fitness-related self-service technologies : a systematic review of the literature and directions for future research

Chen, Haiyan; Schoefer, Klaus; Manika, Danae; Tzemou, Effy - In: Journal of public policy & marketing 43 (2024) 2, pp. 151-170

Persistent link: https://www.econbiz.de/10014635401

Airline self-service technology adoption : moderating impact of gender and experience

Harsandaldeep Kaur; Kaur, Parmeet - In: Global business and finance review 29 (2024) 5, pp. 1-13

, insecurity and forced usage, to understand consumer adoption behavior towards self-service technology. The present study also … self-service technology. Design/methodology/approach: In this study, a quantitative research approach was employed. We … tested the research hypotheses using survey data collected from 249 users of self-service technology in the airline sector …

Persistent link: https://www.econbiz.de/10015066442

Consumer responses to firm-owned devices in self-service technologies : insights from a data privacy perspective

Sohn, Stefanie; Schnittka, Oliver; Seegebarth, Barbara - In: International journal of research in marketing : IJRM ; … 41 (2024) 1, pp. 77-92

Persistent link: https://www.econbiz.de/10015057198

Does technology-based self-service (TBSS) help tourists to revisit destinations? : validation of extended theory of planned behavior

Kang, Eunjoo; Yoon, Sungjoon - In: Global business and finance review 29 (2024) 7, pp. 48-62

investigate the role of technology-based self-service (TBSS) offered at tourist attractions on the tourists' reuse intention …

Persistent link: https://www.econbiz.de/10015069508

Artificial intelligence and declined guilt : retailing morality comparison between human and ai

Giroux, Marilyn; Kim, Jungkeun; Lee, Jacob C.; Park, Jongwon - In: Journal of business ethics : JBE 178 (2022) 4, pp. 1027-1041

Persistent link: https://www.econbiz.de/10013271668

Customers' technology know-how and error-correction capability in using self-service technologies

Galdolage, B. S. - In: Vidyodaya journal of management : VJM 8 (2022) 1, pp. 143-168

Persistent link: https://www.econbiz.de/10014233595

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