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Search: subject:"Service"
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Subject
All
Service quality
21,465
Dienstleistungsqualität
20,561
Finanzdienstleistung
12,045
Dienstleistungssektor
12,030
Financial services
11,645
Service industry
11,346
Deutschland
11,065
Germany
10,134
Theorie
10,044
Theory
10,018
Debt management
8,700
Schuldenmanagement
8,596
USA
8,223
United States
7,846
Customer satisfaction
7,487
Kundenzufriedenheit
7,003
Consumer behaviour
6,709
Konsumentenverhalten
6,524
Relationship marketing
6,296
Beziehungsmarketing
6,217
Welt
5,522
Dienstleistung
5,510
World
5,509
Logistikdienstleister
5,455
Logistics provider
5,451
Dienstleistungshandel
5,246
Trade in services
5,246
Öffentliche Dienstleistung
4,963
EU countries
4,959
EU-Staaten
4,959
Public services
4,837
Öffentlicher Dienst
4,315
Außenpolitik
4,298
Foreign policy
4,295
Services
3,869
Innovation
3,813
Unternehmensdienstleistung
3,594
Business services
3,591
Supply chain
3,556
Lieferkette
3,529
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Online availability
All
Free
33,389
Undetermined
32,746
Type of publication
All
Article
73,873
Book / Working Paper
58,316
Journal
1,421
Other
114
Database
4
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Article in journal
51,494
Aufsatz in Zeitschrift
51,494
Graue Literatur
18,047
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18,047
Aufsatz im Buch
13,120
Book section
13,120
Working Paper
11,144
Arbeitspapier
10,644
Hochschulschrift
4,496
Collection of articles of several authors
3,988
Sammelwerk
3,988
Thesis
3,485
research-article
3,129
Amtsdruckschrift
2,169
Government document
2,169
Aufsatzsammlung
2,065
Case study
1,781
Fallstudie
1,781
Konferenzschrift
1,631
Conference proceedings
1,005
Bibliografie enthalten
840
Bibliography included
840
Statistik
777
Conference paper
772
Konferenzbeitrag
772
Statistics
601
Dissertation u.a. Prüfungsschriften
595
Article
547
No longer published / No longer aquired
468
Lehrbuch
397
case-report
359
Textbook
327
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326
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326
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295
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263
Gutachten
263
conceptual-paper
243
review-article
242
Handbook
235
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English
100,582
German
20,000
Undetermined
8,252
French
1,682
Spanish
868
Russian
611
Italian
492
Polish
412
Hungarian
233
Portuguese
205
Swedish
189
Dutch
165
Danish
118
Finnish
89
Norwegian
75
Czech
59
Lithuanian
51
Croatian
50
Romanian
46
Ukrainian
43
Slovak
38
Bulgarian
23
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23
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17
Arabic
16
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16
Slovenian
14
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9
Indonesian
9
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9
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9
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8
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8
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8
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6
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4
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4
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3
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3
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3
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Author
All
Mattoo, Aaditya
216
Bruhn, Manfred
198
Corsten, Hans
125
Hoekman, Bernard M.
114
Edvardsson, Bo
106
Eichengreen, Barry
78
Krcmar, Helmut
76
Siciliani, Luigi
76
Vargo, Stephen L.
74
Gebauer, Heiko
73
Gössinger, Ralf
72
Stauss, Bernd
72
Crew, Michael A.
70
Francois, Joseph F.
70
Kaiser, Ulrich
70
Kowalkowski, Christian
64
Gallouj, Fai͏̈z
63
Grönroos, Christian
63
Witell, Lars
63
Hadwich, Karsten
62
Mattila, Anna S.
62
Wirtz, Jochen
62
Kleindorfer, Paul R.
61
Asongu, Simplice
59
Jahn, Elke J.
57
Gustafsson, Anders
55
Propper, Carol
55
Lechner, Michael
54
Rubalcaba-Bermejo, Luis
51
Sauvé, Pierre
51
Jaag, Christian
50
Meffert, Heribert
50
Straume, Odd Rune
50
Claessens, Stijn
49
Lusch, Robert F.
49
Tarr, David G.
49
Thomas, Oliver
49
Borchert, Ingo
48
Han, Heesup
48
McColl-Kennedy, Janet R.
48
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Institution
All
International Monetary Fund
2,499
International Monetary Fund (IMF)
2,466
National Bureau of Economic Research
695
Internationaler Währungsfonds
634
OECD
431
World Bank
245
Springer Fachmedien Wiesbaden
217
Europäische Kommission
182
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
157
IGI Global
147
World Bank Group
128
International Labour Organization (ILO), United Nations
124
HAL
99
Inter-American Development Bank
96
International Monetary Fund / African Dept
84
Europäische Kommission / Statistisches Amt
83
International Monetary Fund / European Dept
74
Organisation for Economic Co-operation and Development
74
Economics Research, World Bank Group
73
Europäische Agentur für Sicherheit und Gesundheitsschutz am Arbeitsplatz
66
Weltbank
64
Mathematica Policy Research
62
Edward Elgar Publishing
61
UNCTAD
55
Nomos Verlagsgesellschaft
50
Université Paris-Dauphine (Paris IX)
49
Verlag Dr. Kovač
46
Internationales Arbeitsamt
44
eSocialSciences
42
World Trade Organization
41
International Monetary Fund / Western Hemisphere Dept
39
Technology Management, Economics and Policy Program (TEMEP), Seoul National University
38
Asian Development Bank
37
European Foundation for the Improvement of Living and Working Conditions
37
International Monetary Fund / Asia and Pacific Dept
37
Springer-Verlag GmbH
37
Österreichisches Institut für Wirtschaftsforschung
37
International Monetary Fund / Middle East and Central Asia Dept
35
USA / General Accounting Office
34
Institute for the Study of Labor (IZA)
32
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IMF Staff Country Reports
2,165
IMF country report
1,242
SpringerLink / Bücher
744
The service industries journal
742
NBER working paper series
687
Working paper / National Bureau of Economic Research, Inc.
630
Journal of business research : JBR
605
NBER Working Paper
554
International journal of hospitality management
543
IMF staff country report
521
Discussion paper series / IZA
513
Journal of Services Marketing
498
Journal of retailing and consumer services
477
European journal of operational research : EJOR
463
The journal of services marketing
417
International journal of production economics
416
International journal of production research
391
Transportation research / E : an international journal
326
IMF Working Papers
324
Discussion paper / Centre for Economic Policy Research
322
Industrial marketing management : the international journal for industrial and high-tech firms
309
Working paper
299
Policy research working paper : WPS
297
Journal of service management
264
CESifo working papers
260
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
260
World Bank E-Library Archive
259
Public management review
258
IZA Discussion Paper
250
IMF working papers
248
Springer eBook Collection
248
International journal of contemporary hospitality management
238
Service business
232
Journal of service research : JSR
217
Management science : journal of the Institute for Operations Research and the Management Sciences
216
Telecommunications policy : the international journal of digital economy, data sciences and new media
214
Services marketing quarterly
212
International Journal of Contemporary Hospitality Management
198
Journal of air transport management
198
Europäische Hochschulschriften / 5
197
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Source
All
ECONIS (ZBW)
115,221
RePEc
8,079
Other ZBW resources
4,640
USB Cologne (EcoSocSci)
3,748
EconStor
1,203
BASE
647
ArchiDok
104
USB Cologne (business full texts)
85
OLC EcoSci
1
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Showing
21
-
30
of
133,728
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
21
A comparative analysis of contactless e-
service
encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
22
Dynamic cloud manufacturing
service
composition with re-entrant services : an online policy perspective
Hu, Yang
;
Yu, Yang
;
Wu, Feng
- In:
International journal of production research
62
(
2024
)
9
,
pp. 3263-3287
Persistent link: https://www.econbiz.de/10014546567
Saved in:
23
Can robots recover a
service
using interactional justice as employees do? : a literature review-based assessment
Lajante, Mathieu
;
Remisch, David
;
Dorofeev, Nikita
- In:
Service business
17
(
2023
)
1
,
pp. 315-357
Persistent link: https://www.econbiz.de/10014282973
Saved in:
24
Value co-destruction in tourism and hospitality : a systematic literature review and future research agenda
Sthapit, Erose
;
Garrod, Brian
;
Stone, Matthew J.
; …
- In:
Journal of travel and tourism marketing
40
(
2023
)
5
,
pp. 363-382
Persistent link: https://www.econbiz.de/10014369807
Saved in:
25
Triggering a patient-driven
service
innovation to foster the
service
ecosystem well-being : a case study
Megaro, Antonietta
;
Carrubbo, Luca
;
Polese, Francesco
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1256-1274
Persistent link: https://www.econbiz.de/10014321619
Saved in:
26
Challenges in promoting accountability and feedback mechanisms through customer complaints in the South African public
service
Mogotloane, Tebogo
;
Louw, Valery
-
2023
Persistent link: https://www.econbiz.de/10014486296
Saved in:
27
When and why signaling frontline employee inexperience can prove to be an asset : effects on consumer forgiveness for
service
failure
Flacandji, Michaël
;
Cusin, Julien
;
Lunardo, Renaud
- In:
Psychology & marketing
40
(
2023
)
12
,
pp. 2728-2742
Persistent link: https://www.econbiz.de/10014432547
Saved in:
28
Service
mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
Saved in:
29
The
service
triad : an empirical study of
service
robots, customers and frontline employees
Odekerken-Schröder, Gaby
;
Mennens, Kars
;
Steins, Mark
; …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 246-292
Persistent link: https://www.econbiz.de/10012880726
Saved in:
30
Using information-seeking argument mining to improve
service
Skiera, Bernd
;
Yan, Shunyao
;
Daxenberger, Johannes
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 537-548
Persistent link: https://www.econbiz.de/10013395994
Saved in:
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