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Search: subject:"Service"
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Subject
All
Service quality
21,815
Dienstleistungsqualität
20,911
Finanzdienstleistung
12,213
Dienstleistungssektor
12,155
Financial services
11,808
Service industry
11,468
Deutschland
11,099
Theorie
10,175
Germany
10,167
Theory
10,149
Debt management
9,241
Schuldenmanagement
9,137
USA
8,261
United States
7,884
Customer satisfaction
7,630
Kundenzufriedenheit
7,146
Consumer behaviour
6,898
Konsumentenverhalten
6,713
Relationship marketing
6,434
Beziehungsmarketing
6,355
Welt
5,615
World
5,602
Logistikdienstleister
5,550
Logistics provider
5,546
Dienstleistung
5,535
Dienstleistungshandel
5,267
Trade in services
5,266
Öffentliche Dienstleistung
5,026
EU countries
4,987
EU-Staaten
4,987
Public services
4,900
Öffentlicher Dienst
4,378
Außenpolitik
4,353
Foreign policy
4,350
Services
3,893
Innovation
3,887
Supply chain
3,616
Unternehmensdienstleistung
3,607
Business services
3,604
Lieferkette
3,589
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Online availability
All
Free
34,376
Undetermined
33,618
Type of publication
All
Article
74,816
Book / Working Paper
59,201
Journal
1,422
Other
114
Database
4
Type of publication (narrower categories)
All
Article in journal
52,277
Aufsatz in Zeitschrift
52,277
Graue Literatur
18,162
Non-commercial literature
18,162
Aufsatz im Buch
13,146
Book section
13,146
Working Paper
11,263
Arbeitspapier
10,763
Hochschulschrift
4,506
Collection of articles of several authors
3,988
Sammelwerk
3,988
Thesis
3,485
research-article
3,129
Amtsdruckschrift
2,154
Government document
2,154
Aufsatzsammlung
2,091
Case study
1,781
Fallstudie
1,781
Konferenzschrift
1,639
Conference proceedings
1,005
Bibliografie enthalten
840
Bibliography included
840
Conference paper
781
Konferenzbeitrag
781
Statistik
775
Statistics
599
Dissertation u.a. Prüfungsschriften
595
Article
557
No longer published / No longer aquired
468
Lehrbuch
400
case-report
359
Textbook
327
Collection of articles written by one author
326
Sammlung
326
Forschungsbericht
297
Advisory report
263
Gutachten
263
conceptual-paper
243
review-article
242
Handbook
235
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Language
All
English
102,363
German
20,048
Undetermined
8,248
French
1,684
Spanish
869
Russian
611
Italian
492
Polish
412
Hungarian
234
Portuguese
205
Swedish
189
Dutch
165
Danish
118
Finnish
89
Norwegian
75
Czech
59
Lithuanian
51
Croatian
50
Romanian
46
Ukrainian
43
Slovak
38
Malay (macrolanguage)
25
Bulgarian
23
Chinese
17
Arabic
16
Serbian
16
Slovenian
14
Modern Greek (1453-)
9
Indonesian
9
Thai
9
Turkish
9
Afrikaans
8
Japanese
8
Multiple languages
8
Korean
6
Bosnian
4
Vietnamese
4
Azerbaijani
3
Estonian
3
Latvian
3
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Author
All
Mattoo, Aaditya
216
Bruhn, Manfred
199
Corsten, Hans
125
Hoekman, Bernard M.
118
Edvardsson, Bo
106
Eichengreen, Barry
78
Siciliani, Luigi
77
Krcmar, Helmut
76
Vargo, Stephen L.
75
Gebauer, Heiko
74
Gössinger, Ralf
72
Stauss, Bernd
72
Francois, Joseph F.
71
Crew, Michael A.
70
Kaiser, Ulrich
70
Kowalkowski, Christian
65
Wirtz, Jochen
65
Grönroos, Christian
64
Gallouj, Fai͏̈z
63
Hadwich, Karsten
63
Mattila, Anna S.
63
Witell, Lars
63
Kleindorfer, Paul R.
61
Asongu, Simplice
59
Jahn, Elke J.
57
Propper, Carol
56
Gustafsson, Anders
55
Lechner, Michael
54
Rubalcaba-Bermejo, Luis
51
Sauvé, Pierre
51
Jaag, Christian
50
Meffert, Heribert
50
Straume, Odd Rune
50
Claessens, Stijn
49
Lusch, Robert F.
49
Tarr, David G.
49
Thomas, Oliver
49
Borchert, Ingo
48
Han, Heesup
48
McColl-Kennedy, Janet R.
48
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Institution
All
International Monetary Fund
2,486
International Monetary Fund (IMF)
2,466
National Bureau of Economic Research
699
Internationaler Währungsfonds
633
OECD
485
World Bank
245
International Monetary Fund / African Dept
217
Springer Fachmedien Wiesbaden
217
International Monetary Fund / European Dept
186
Europäische Kommission
182
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
157
IGI Global
147
International Monetary Fund / Western Hemisphere Dept
136
World Bank Group
128
International Labour Organization (ILO), United Nations
124
International Monetary Fund / Asia and Pacific Dept
107
HAL
99
Inter-American Development Bank
96
International Monetary Fund / Middle East and Central Asia Dept
88
Europäische Kommission / Statistisches Amt
83
Organisation for Economic Co-operation and Development
74
Economics Research, World Bank Group
73
Europäische Agentur für Sicherheit und Gesundheitsschutz am Arbeitsplatz
66
Edward Elgar Publishing
65
Weltbank
64
Mathematica Policy Research
62
UNCTAD
55
Nomos Verlagsgesellschaft
51
Université Paris-Dauphine (Paris IX)
49
Verlag Dr. Kovač
47
Internationales Arbeitsamt
44
eSocialSciences
42
World Trade Organization
41
Asian Development Bank
38
Technology Management, Economics and Policy Program (TEMEP), Seoul National University
38
European Foundation for the Improvement of Living and Working Conditions
37
Springer-Verlag GmbH
37
Österreichisches Institut für Wirtschaftsforschung
37
USA / General Accounting Office
34
Institute for the Study of Labor (IZA)
32
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Published in...
All
IMF Staff Country Reports
2,611
IMF country report
1,242
The service industries journal
742
SpringerLink / Bücher
741
NBER working paper series
693
Working paper / National Bureau of Economic Research, Inc.
630
Journal of business research : JBR
605
International journal of hospitality management
591
NBER Working Paper
555
Discussion paper series / IZA
519
IMF staff country report
506
Journal of Services Marketing
498
Journal of retailing and consumer services
480
European journal of operational research : EJOR
464
International journal of production economics
417
The journal of services marketing
417
International journal of production research
402
IMF Working Papers
342
Transportation research / E : an international journal
326
Discussion paper / Centre for Economic Policy Research
322
Industrial marketing management : the international journal for industrial and high-tech firms
309
Working paper
306
Policy research working paper : WPS
296
IMF working papers
281
Journal of service management
279
CESifo working papers
264
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
260
World Bank E-Library Archive
259
Public management review
258
IZA Discussion Paper
250
Springer eBook Collection
249
International journal of contemporary hospitality management
238
Service business
232
Journal of service research : JSR
217
Management science : journal of the Institute for Operations Research and the Management Sciences
216
Telecommunications policy : the international journal of digital economy, data sciences and new media
214
Services marketing quarterly
212
International Journal of Contemporary Hospitality Management
198
Journal of air transport management
198
Europäische Hochschulschriften / 5
197
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Source
All
ECONIS (ZBW)
117,031
RePEc
8,079
Other ZBW resources
4,640
USB Cologne (EcoSocSci)
3,748
EconStor
1,221
BASE
648
ArchiDok
104
USB Cologne (business full texts)
85
OLC EcoSci
1
more ...
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Showing
31
-
40
of
135,557
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
31
The role of risk management practices in IT
service
procurement : a case study from the financial services industry
Harju, Aleksi
;
Schaëfer, Kati
;
Hallikas, Jukka
; …
- In:
Journal of purchasing and supply management
30
(
2024
)
2
,
pp. 1-17
Persistent link: https://www.econbiz.de/10015062782
Saved in:
32
Customer satisfaction in the pet food subscription-based online services
Lima, Diogo
;
Ramos, Ricardo F.
;
Oliveira, Pedro Miguel
- In:
Electronic commerce research
24
(
2024
)
2
,
pp. 745-769
Persistent link: https://www.econbiz.de/10015062786
Saved in:
33
A comparative analysis of contactless e-
service
encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
34
Dynamic cloud manufacturing
service
composition with re-entrant services : an online policy perspective
Hu, Yang
;
Yu, Yang
;
Wu, Feng
- In:
International journal of production research
62
(
2024
)
9
,
pp. 3263-3287
Persistent link: https://www.econbiz.de/10014546567
Saved in:
35
Can robots recover a
service
using interactional justice as employees do? : a literature review-based assessment
Lajante, Mathieu
;
Remisch, David
;
Dorofeev, Nikita
- In:
Service business
17
(
2023
)
1
,
pp. 315-357
Persistent link: https://www.econbiz.de/10014282973
Saved in:
36
Value co-destruction in tourism and hospitality : a systematic literature review and future research agenda
Sthapit, Erose
;
Garrod, Brian
;
Stone, Matthew J.
; …
- In:
Journal of travel and tourism marketing
40
(
2023
)
5
,
pp. 363-382
Persistent link: https://www.econbiz.de/10014369807
Saved in:
37
Triggering a patient-driven
service
innovation to foster the
service
ecosystem well-being : a case study
Megaro, Antonietta
;
Carrubbo, Luca
;
Polese, Francesco
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1256-1274
Persistent link: https://www.econbiz.de/10014321619
Saved in:
38
Challenges in promoting accountability and feedback mechanisms through customer complaints in the South African public
service
Mogotloane, Tebogo
;
Louw, Valery
-
2023
Persistent link: https://www.econbiz.de/10014486296
Saved in:
39
When and why signaling frontline employee inexperience can prove to be an asset : effects on consumer forgiveness for
service
failure
Flacandji, Michaël
;
Cusin, Julien
;
Lunardo, Renaud
- In:
Psychology & marketing
40
(
2023
)
12
,
pp. 2728-2742
Persistent link: https://www.econbiz.de/10014432547
Saved in:
40
Service
mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
Saved in:
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