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Search: subject:"Service"
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Subject
All
Service quality
20,656
Dienstleistungsqualität
20,487
Dienstleistungssektor
11,998
Finanzdienstleistung
11,966
Financial services
11,512
Service industry
11,291
Deutschland
11,049
Germany
10,100
Theorie
10,032
Theory
10,001
Debt management
8,708
Schuldenmanagement
8,604
USA
8,167
United States
7,832
Customer satisfaction
7,037
Kundenzufriedenheit
6,978
Consumer behaviour
6,499
Konsumentenverhalten
6,497
Beziehungsmarketing
6,197
Relationship marketing
6,197
Welt
5,512
Dienstleistung
5,506
World
5,499
Logistikdienstleister
5,433
Logistics provider
5,429
Dienstleistungshandel
5,231
Trade in services
5,230
EU countries
4,946
EU-Staaten
4,946
Öffentliche Dienstleistung
4,945
Public services
4,802
Öffentlicher Dienst
4,310
Außenpolitik
4,292
Foreign policy
4,289
Services
3,828
Innovation
3,681
Unternehmensdienstleistung
3,591
Business services
3,585
Supply chain
3,516
Lieferkette
3,508
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Online availability
All
Free
33,228
Undetermined
28,181
Type of publication
All
Article
69,192
Book / Working Paper
58,310
Journal
1,407
Other
114
Database
4
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All
Article in journal
51,147
Aufsatz in Zeitschrift
51,147
Graue Literatur
17,998
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17,998
Aufsatz im Buch
13,109
Book section
13,109
Working Paper
11,112
Arbeitspapier
10,614
Hochschulschrift
4,494
Collection of articles of several authors
3,984
Sammelwerk
3,984
Thesis
3,485
Amtsdruckschrift
2,293
Government document
2,293
Aufsatzsammlung
2,049
Case study
1,781
Fallstudie
1,781
Konferenzschrift
1,634
Conference proceedings
1,004
Bibliografie enthalten
840
Bibliography included
840
Statistik
771
Conference paper
766
Konferenzbeitrag
766
Statistics
598
Dissertation u.a. Prüfungsschriften
595
Article
545
No longer published / No longer aquired
468
Lehrbuch
397
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327
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325
Sammlung
325
Forschungsbericht
295
Advisory report
263
Gutachten
263
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235
Handbuch
235
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213
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213
Ratgeber
208
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English
95,932
German
19,957
Undetermined
8,250
French
1,681
Spanish
867
Russian
611
Italian
491
Polish
412
Hungarian
233
Portuguese
205
Swedish
188
Dutch
165
Danish
118
Finnish
89
Norwegian
75
Czech
59
Lithuanian
51
Croatian
50
Romanian
46
Ukrainian
43
Slovak
38
Bulgarian
23
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21
Chinese
17
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16
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16
Slovenian
14
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9
Indonesian
9
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9
Turkish
9
Afrikaans
8
Japanese
8
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8
Korean
6
Bosnian
4
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4
Azerbaijani
3
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3
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3
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Author
All
Mattoo, Aaditya
216
Bruhn, Manfred
197
Corsten, Hans
125
Hoekman, Bernard M.
114
Edvardsson, Bo
88
Eichengreen, Barry
78
Krcmar, Helmut
76
Siciliani, Luigi
76
Gössinger, Ralf
72
Crew, Michael A.
70
Francois, Joseph F.
70
Kaiser, Ulrich
70
Stauss, Bernd
69
Vargo, Stephen L.
68
Gallouj, Fai͏̈z
63
Hadwich, Karsten
61
Kleindorfer, Paul R.
61
Asongu, Simplice
59
Gebauer, Heiko
58
Jahn, Elke J.
57
Kowalkowski, Christian
56
Propper, Carol
55
Wirtz, Jochen
55
Lechner, Michael
54
Mattila, Anna S.
53
Rubalcaba-Bermejo, Luis
51
Sauvé, Pierre
51
Grönroos, Christian
50
Meffert, Heribert
50
Straume, Odd Rune
50
Claessens, Stijn
49
Tarr, David G.
49
Thomas, Oliver
49
Borchert, Ingo
48
Jaag, Christian
48
Missale, Alessandro
48
Reichwald, Ralf
48
Shepherd, Ben
48
Han, Heesup
47
Ariu, Andrea
46
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Institution
All
International Monetary Fund
2,500
International Monetary Fund (IMF)
2,466
National Bureau of Economic Research
691
Internationaler Währungsfonds
633
OECD
433
World Bank
245
Springer Fachmedien Wiesbaden
217
Europäische Kommission
181
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
157
IGI Global
147
World Bank Group
128
International Labour Organization (ILO), United Nations
124
HAL
99
Inter-American Development Bank
96
International Monetary Fund / African Dept
85
Europäische Kommission / Statistisches Amt
82
International Monetary Fund / European Dept
74
Organisation for Economic Co-operation and Development
74
Economics Research, World Bank Group
73
Europäische Agentur für Sicherheit und Gesundheitsschutz am Arbeitsplatz
66
Weltbank
64
Mathematica Policy Research
62
Edward Elgar Publishing
58
UNCTAD
55
Université Paris-Dauphine (Paris IX)
49
Nomos Verlagsgesellschaft
47
Verlag Dr. Kovač
46
Internationales Arbeitsamt
44
eSocialSciences
42
World Trade Organization
41
International Monetary Fund / Western Hemisphere Dept
40
Technology Management, Economics and Policy Program (TEMEP), Seoul National University
38
Asian Development Bank
37
European Foundation for the Improvement of Living and Working Conditions
37
International Monetary Fund / Asia and Pacific Dept
37
Springer-Verlag GmbH
37
Österreichisches Institut für Wirtschaftsforschung
37
International Monetary Fund / Middle East and Central Asia Dept
35
USA / General Accounting Office
34
Institute for the Study of Labor (IZA)
32
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Published in...
All
IMF Staff Country Reports
2,166
IMF country report
1,253
SpringerLink / Bücher
744
The service industries journal
737
NBER working paper series
683
Working paper / National Bureau of Economic Research, Inc.
630
Journal of business research : JBR
605
NBER Working Paper
554
International journal of hospitality management
543
IMF staff country report
522
Discussion paper series / IZA
511
Journal of retailing and consumer services
477
European journal of operational research : EJOR
455
The journal of services marketing
417
International journal of production economics
405
International journal of production research
391
Transportation research / E : an international journal
326
IMF Working Papers
324
Discussion paper / Centre for Economic Policy Research
322
Industrial marketing management : the international journal for industrial and high-tech firms
309
Policy research working paper : WPS
297
Journal of service management
264
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
260
World Bank E-Library Archive
259
CESifo working papers
258
IZA Discussion Paper
250
Public management review
250
IMF working papers
248
Springer eBook Collection
248
International journal of contemporary hospitality management
238
Working paper
233
Service business
232
Journal of service research : JSR
217
Management science : journal of the Institute for Operations Research and the Management Sciences
215
Telecommunications policy : the international journal of digital economy, data sciences and new media
214
Services marketing quarterly
210
Journal of air transport management
198
Europäische Hochschulschriften / 5
197
International journal of business information systems : IJBIS
186
Technological forecasting & social change : an international journal
186
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Source
All
ECONIS (ZBW)
114,844
RePEc
8,079
USB Cologne (EcoSocSci)
3,748
EconStor
1,198
BASE
647
Other ZBW resources
321
ArchiDok
104
USB Cologne (business full texts)
85
OLC EcoSci
1
more ...
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Showing
41
-
50
of
129,027
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
41
The influence of employee accent on customer participation in services
Bourdin, David
;
Sichtmann, Christina
;
Davvetas, Vasileios
- In:
Journal of service research
27
(
2024
)
2
,
pp. 194-212
Persistent link: https://www.econbiz.de/10014580418
Saved in:
42
Emotional arousal in customer experience : a dynamic view
Caruelle, Delphine
;
Shams, Poja
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014535197
Saved in:
43
Effect of knowledge search depth, user co-creation and moderating factors on the outcomes of
service
innovations by European public sector organizations
Burgers, Henri
;
Arundel, Anthony
;
Casali, G. L.
- In:
Public management review
26
(
2024
)
3
,
pp. 746-769
Persistent link: https://www.econbiz.de/10014549166
Saved in:
44
DESERV IT : a method for devolving
service
tasks in IT services
Baer, Florian
;
Sandkuhl, Kurt
;
Leyer, Michael
;
Lantow, …
- In:
Business & information systems engineering
63
(
2021
)
4
,
pp. 419-439
Persistent link: https://www.econbiz.de/10012599819
Saved in:
45
Design for experience : a public
service
design approach in the age of digitalization
Trischler, Jakob
;
Westman Trischler, Jessica
- In:
Public management review
24
(
2022
)
8
,
pp. 1251-1270
Persistent link: https://www.econbiz.de/10013355296
Saved in:
46
Toward digital
service
-sales ambidexterity in industrial firms : a microfoundations perspective
Classen, Moritz
-
2022
Persistent link: https://www.econbiz.de/10013348897
Saved in:
47
Iterative uncertainty reduction in multi-actor smart
service
innovation
Poeppelbuss, Jens
;
Ebel, Martin
;
Anke, Jürgen
- In:
Electronic markets : EM ; the international journal of …
32
(
2022
)
2
,
pp. 599-627
Persistent link: https://www.econbiz.de/10013399579
Saved in:
48
Achieving
service
recovery through
service
innovation : the critical role of employee empowerment
Al-Ababneh, Mukhles M.
;
Masadeh, Mousa A.
;
Al-Sabi, Samer M.
- In:
Enlightening tourism : ET ; a pathmaking journal
11
(
2021
)
1
,
pp. 40-88
Persistent link: https://www.econbiz.de/10012583799
Saved in:
49
Call it robot : anthropomorphic framing and failure of self-
service
technologies
Barone, Ada Maria
;
Stagno, Emanuela
;
Donato, Carmela
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 272-287
Persistent link: https://www.econbiz.de/10014515617
Saved in:
50
Exploring servitization and digital transformation of manufacturing enterprises : evidence from an industrial internet platform in China
Liu, Yi
;
Zhang, Zuopeng
;
Jasimuddin, Sajjad M.
;
Babai, …
- In:
International journal of production research
62
(
2024
)
8
,
pp. 2812-2831
Persistent link: https://www.econbiz.de/10014546494
Saved in:
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