Search Results - subject:"Service organizations"

Does stewardship theory provide a viable alternative to control-fixated performance management?

Torfing, Jacob; Bentzen, Tina Øllgaard - In: Administrative Sciences : open access journal 10 (2020) 4/86, pp. 1-19

public employees that can serve as beacons for public service organizations (PSOs) eager to find new ways of motivating their …

Persistent link: https://www.econbiz.de/10012420949

Co-production "thinking" and performance implications in the case of separate waste collection

Landi, Stefano; Russo, Salvatore - In: Public management review 24 (2022) 2, pp. 301-325

Persistent link: https://www.econbiz.de/10012802129

The measurement of employee well-being : development and validation of a scale

Pradhan, Rabindra Kumar; Hati, Lopamudra - In: Global business review 23 (2022) 2, pp. 385-407

Persistent link: https://www.econbiz.de/10013256841

How quality management system components lead to improvement in service organizations: A system practitioner perspective

To, Wai Ming; Yu, Billy T. W.; Lee, Peter K. C. - In: Administrative Sciences 8 (2018) 4, pp. 1-14

Service organizations use quality management systems as a part of their overall strategies to improve business … collected from 495 employees responsible for quality management in Macao's service organizations. Results from structural …

Persistent link: https://www.econbiz.de/10012612029

How quality management system components lead to improvement in service organizations : a system practitioner perspective

To, Wai Ming; Yu, Billy T. W.; Lee, Peter K. C. - In: Administrative Sciences : open access journal 8 (2018) 4/73, pp. 1-14

Persistent link: https://www.econbiz.de/10012125852

Designing and driving crowdsourcing contests in large public service organizations : lessons from Deutsche Bahn and Indian railways

Kiran, B. S.; Sharma, Rajat - In: Research-technology management : RTM 64 (2021) 3, pp. 48-57

Persistent link: https://www.econbiz.de/10012515074

Seven key steps for rapidly scaling up multi-unit operations

Ford, Robert C.; Ungaro, Richard - In: Business horizons 63 (2020) 3, pp. 265-274

Persistent link: https://www.econbiz.de/10012238279

Distrust : not only in secret service organizations

Siebert, Sabina; Czarniawska, Barbara - In: Journal of management inquiry 29 (2020) 3, pp. 286-298

Persistent link: https://www.econbiz.de/10012232053

Enacting logics in practice : a critical realist perspective

Hemme, Florian; Bowers, Matthew T.; Todd, Janice S. - In: Journal of change management : a major new, … 20 (2020) 2, pp. 99-122

Persistent link: https://www.econbiz.de/10012198518

Understanding change enablers in service organizations : a contingency theory perspective

Chaudhry, Smita - In: South Asian journal of management : SAJM 27 (2020) 2, pp. 54-83

Persistent link: https://www.econbiz.de/10012429530