Gupta, Vikas; Roy, Hiran; Chhabra, Meghna; … - In: International Journal of Tourism Cities 8 (2022) 4, pp. 912-930
Purpose This study aims to evaluate the consumer perceptions related to sanitation in the five-star hotels due to the COVID-19 pandemic. It also identified the most significant sanitation dimensions and their influence on the pertinent emotions experienced by the hotel consumers....