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Search: subject:"Willingness to interact"
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Willingness to interact
3
Beziehungsmarketing
2
Consumer behaviour
2
Konsumentenverhalten
2
Relationship marketing
2
Willingness to pay
2
Zahlungsbereitschaftsanalyse
2
Anthropomorphic image
1
Anthropomorphic type
1
Beschwerdemanagement
1
Brand image
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Communication
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Competence
1
Complaint management
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Customer satisfaction
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Customer service
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Dienstleistungsqualität
1
Disappointment
1
Emotion
1
Emotional ability similarity
1
Ethiopia
1
Holiday behaviour
1
Intelligent customer service avatar
1
Internal communication
1
International tourism
1
Internationaler Tourismus
1
Interne Kommunikation
1
Kommunikation
1
Kundenservice
1
Kundenzufriedenheit
1
Macht
1
Markenimage
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Power
1
Self-presentation
1
Service failure
1
Service quality
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Social relations
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Soziale Beziehungen
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English
3
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Kuai, Ling
2
Yao, Qi
2
Fan, Daisy X. F.
1
Jia, Guangmei
1
Jiang, Lan
1
Wang, Cheng Lu
1
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Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of retailing and consumer services
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
3
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1
How do tourists respond to meta-stereotypes? : understanding their
willingness
to
interact
, self-presentation and the role of power
Fan, Daisy X. F.
;
Jia, Guangmei
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013440079
Saved in:
2
Effects of the anthropomorphic image of intelligent customer service avatars on consumers'
willingness
to
interact
after service failures
Yao, Qi
;
Kuai, Ling
;
Jiang, Lan
- In:
Journal of research in interactive marketing : …
17
(
2023
)
5
,
pp. 734-753
Persistent link: https://www.econbiz.de/10014428169
Saved in:
3
How frontline employees' communication styles affect consumers'
willingness
to
interact
: the boundary condition of emotional ability similarity
Yao, Qi
;
Kuai, Ling
;
Wang, Cheng Lu
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013366403
Saved in:
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