Colak, Mehmet; Cetin, Tahsin; Yilmaz, Samet; Yildiz, Talip - 2013
The primary objective of work study techniques to increase productivity and conduct in this context is to reduce costs …. However, the result of work-study techniques not only intended to provide a benefit to the company, but also to the customers …. Before starting work study techniques in this regard, the firm gaze customers, satisfaction and dissatisfaction, and general …