Chua, Bee-Lia; Lee, Sanghyeop; Han, Heesup - In: International Journal of Contemporary Hospitality Management 29 (2017) 6, pp. 1658-1683
customers expressed significantly lower perceived price and higher affective satisfaction, perceived value and behavioral …Purpose This study aims to test the relationships among involvement, perceived price, perceived quality, affective … satisfaction, perceived value, attitudinal loyalty and behavioral loyalty in the cruise line industry. In addition, this study …