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Search: subject:"authentic emotions"
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Austauschtheorie
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Emotion
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Social exchange theory
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Arbeitsbeziehungen
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Beziehungsmarketing
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Dienstleistungsqualität
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authentic emotions
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customer personality
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customer-employee rapport
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display of authentic emotions
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emotional exhaustion
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leader-member exchange
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promotional services
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social exchange theory of affect
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Bhal, Kanika T.
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Medler-Liraz, Hana
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Mukherjee, Tuheena
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Seger-Guttmann, Tali
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Journal of leadership & organizational studies : JLOS; official journal of the Midwest Academy of Management
1
Journal of promotion management : JPM
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ECONIS (ZBW)
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Authentic emotional displays, leader-member exchange, and emotional exhaustion
Medler-Liraz, Hana
;
Seger-Guttmann, Tali
- In:
Journal of leadership & organizational studies : JLOS; …
25
(
2018
)
1
,
pp. 76-84
Persistent link: https://www.econbiz.de/10011857272
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Understanding promotional service interactions through social exchange theory of affect
Mukherjee, Tuheena
;
Bhal, Kanika T.
- In:
Journal of promotion management : JPM
23
(
2017
)
5
,
pp. 689-707
Persistent link: https://www.econbiz.de/10011799558
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