Carriger, Michael - In: Journal of Strategy and Management 6 (2013) 4, pp. 358-376
Purpose – The purpose of this paper is to present empirical evidence for the use of narrative to deliver bad news … within an organization, specifically bad news about layoffs. The attempt is to extend previous empirical work, using … narrative use, as opposed to a PowerPoint style, bulleted list approach, for delivering bad news, an impending layoff, is not …