Purpose: This study examines the impact of Industry 4.0, blockchain adoption, and sustainability on operational excellence within the Thai finance sector. Key variables include relative advantage, top management support, openness to use innovation, blockchain technology adoption, industry 4.0...

Purpose: This research intends to provide project stakeholders with a thorough understanding of the risk landscape in gas processing projects from project owner's perspective, allowing them to navigate the maze of problems and ensure project success, thereby promoting energy security and...

This study aims to assess the extent to which blockchain technology (BCT) may constitute an alternative to the conventional stock trading system and emphasize the changing roles of the key parties. It is expected that BCT would enhance the performance of the process across the three stages (i.e....

Currently, 4.0 technologies have generated important changes in government entities, promoting digital government transformation (DGT). This article addresses the challenge of improving the security, reliability and traceability of communications and certified notifications of state entities,...

It is essential to innovate and improve service levels by predicting possible process outcomes due to the growth of online service providers. This study estimates the customer satisfaction level based on customer experience analysis. In doing so, we answer recent calls for research about a more...

Purpose: The main objective of this research is to highlight the managerial and organizational implications for businesses resulting from the implementation of blockchain logic and technologies. The functionalities of blockchain technologies are compared with the traditional approach to supply...

Background In managing business processes of complex hierarchical systems, primary attention is given to analysing, accelerating, and optimising the basic processes typical for any company. Objectives The goal of this work is to prove that while managing business processes, it is crucial to...