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Search: subject:"customer stickiness"
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Consumer behaviour
2
Customer satisfaction
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Customer stickiness
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Dienstleistungsqualität
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Kundenzufriedenheit
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Service quality
2
AI stimuli
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Beziehungsmarketing
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Customer Experience
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Customer Stickiness
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Experience design
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Freight Forwarding
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Fuzzy set qualitative comparative analysis (fsQCA)
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Fuzzy sets
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Fuzzy-Set-Theorie
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Gastgewerbe
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Gastronomie
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Holiday behaviour
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Hospitality industry
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Hotellerie
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Need for interaction
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Relationship marketing
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Restaurant service quality
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Service attitudes
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behavioral intention
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customer stickiness
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hotel industry
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memory
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Chang, Chao-Chin
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Chen, Chia-Chi
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Chen, Li-Fei
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Chiu, Fu-Hsuan
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Hsiao, Yu-Hsiang
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Jiao, Yongxin
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Li, Gang
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Li, Lan
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Li, Yuanbo
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Inventi impact: international trade
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Journal of business research : JBR
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Journal of hospitality marketing & management
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Journal of research in interactive marketing : interactive marketing and computer-mediated communication
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ECONIS (ZBW)
4
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The relationship between AI stimuli and
customer
stickiness
, and the roles of social presence and customer traits
Li, Gang
;
Zhao, Zhihuang
;
Li, Lan
;
Li, Yuanbo
;
Zhu, Mengjiao
- In:
Journal of research in interactive marketing : …
18
(
2024
)
1
,
pp. 38-53
Persistent link: https://www.econbiz.de/10014475071
Saved in:
2
Analysis of factors affecting the stickiness of freight forwarders based on customer experience
Yang, Bin
;
Xue, Jian
- In:
Inventi impact: international trade
(
2020
)
3
,
pp. 153-165
Persistent link: https://www.econbiz.de/10012654639
Saved in:
3
An examination of experiential quality, nostalgia, place attachment and behavioral intentions of hospitality customers
Tsai, Chen-Tsang
;
Hsu, Hsuan
;
Chen, Chia-Chi
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 869-885
Persistent link: https://www.econbiz.de/10012312159
Saved in:
4
Configurational path to customer satisfaction and stickiness for a restaurant chain using fuzzy set qualitative comparative analysis
Hsiao, Yu-Hsiang
;
Chen, Li-Fei
;
Chang, Chao-Chin
;
Chiu, …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2939-2949
Persistent link: https://www.econbiz.de/10011507829
Saved in:
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