An examination of experiential quality, nostalgia, place attachment and behavioral intentions of hospitality customers
Year of publication: |
2020
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Authors: | Tsai, Chen-Tsang ; Hsu, Hsuan ; Chen, Chia-Chi |
Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 29.2020, 7, p. 869-885
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Subject: | behavioral intention | customer stickiness | Experience design | hotel industry | memory | Hotellerie | Hotel industry | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Urlaubsverhalten | Holiday behaviour | Gastgewerbe | Hospitality industry |
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