Felfoldi, Janos; Galyasz, J.; Molnar, Andras - European Association of Agricultural Economists - EAAE - 2008
framework, comprising three models, for better meeting customers’ needs. The first model presents how to understand and meet … customers’ needs generally. The second model comprises those operations, work practices and business processes, which are … essential in meeting customers’ needs. The third model (organisation designing model) helps the company to check, whether or not …