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Search: subject:"e-CRM performance"
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Beziehungsmarketing
2
Customer satisfaction
2
E-commerce
2
Electronic Commerce
2
Innovation adoption
2
Innovationsakzeptanz
2
Jordan
2
Jordanien
2
Kundenzufriedenheit
2
Mobile communications
2
Mobilkommunikation
2
Relationship marketing
2
TAM
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e-CRM performance
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e-customer relationship management
2
technology acceptance model
2
Confidence
1
Consumer behaviour
1
Customer service
1
Data protection
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Datenschutz
1
Dienstleistungsqualität
1
EOU
1
ESQ
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FIC
1
Konsumentenverhalten
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Kundenservice
1
Mobile phone
1
Mobiltelefon
1
Service quality
1
Vertrauen
1
customer commitment
1
customer loyalty
1
customer trust
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e-CRM
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e-service quality
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ease of use
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food industry companies
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English
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Al-nassar, Bilal Ali Yaseen
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International journal of electronic customer relationship management : IJECRM
2
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ECONIS (ZBW)
2
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The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
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The customer trust and customer commitment of e-customer relationship management : study at Jordan of mobile phone services
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
9
(
2015
)
1
,
pp. 33-55
Persistent link: https://www.econbiz.de/10011575147
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