Qureshi, Muhammad Imran; Khan, Muhammad Aamir; Zaman, Khalid - In: International Review of Management and Marketing 2 (2012) 2, pp. 99-105
The objective of the study is to examine the determinants of expected service quality in conventional and Islamic … indicates that there is a significant relationship between expected service quality and three of their determinants i.e., bank … service quality in commercial banks. On the other hand, there is a significant relationship between expected service quality …