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Search: subject:"extremely negative ratings"
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Extremely negative ratings
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electronic word-of-mouth (eWOM)
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extremely negative ratings
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negativity bias
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online consumer review helpfulness
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Filieri, Raffaele
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International journal of hospitality management
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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ECONIS (ZBW)
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Extremely
negative
ratings
and online consumer review helpfulness : the moderating role of product quality signals
Filieri, Raffaele
;
Raguseo, Elisabetta
;
Vitari, Claudio
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
4
,
pp. 699-717
Persistent link: https://www.econbiz.de/10012492573
Saved in:
2
What moderates the influence of
extremely
negative
ratings
? : the role of review and reviewer characteristics
Filieri, Raffaele
;
Raguseo, Elisabetta
;
Vitari, Claudio
- In:
International journal of hospitality management
77
(
2019
),
pp. 333-341
Persistent link: https://www.econbiz.de/10011988586
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