S, Swathi K; Barkur, Gopalkrishna; G, Somu - In: Cogent Business & Management 10 (2023) 3, pp. 1-25
healthcare service quality and patient satisfaction. This paper aims to assess the dimensions of the patient-perceived healthcare … dimensions of healthcare service quality such as quality of clinical services, diagnostic services, administrative services … also reveals the mediation effect of patient satisfaction on the relationship between healthcare service quality and care …