Competitive priorities and engagement : can they be a source of satisfaction? : customer-centered model
Year of publication: |
2024
|
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Authors: | Awwad, Abdulkareem Salameh ; Anouze, Abdel Latef ; Cudney, Elizabeth A. |
Published in: |
International journal of quality & reliability management. - Bingley : Emerald, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 41.2024, 5, p. 1337-1355
|
Subject: | Competitive priorities | Patient engagement | Satisfaction | Healthcare service | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Wettbewerbsstrategie | Competitive strategy | Gesundheitsversorgung | Health care | Patienten | Patients | Wettbewerbsvorteil | Competitive advantage | Krankenhaus | Hospital | Gesundheitswesen | Health care system |
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