Brand, Benedikt M.; Kopplin, Cristopher Siegfried; … - In: Electronic Markets 32 (2022) 3, pp. 1039-1060
While the majority of studies exploring online customer reviews in the light of intercultural comparisons draw on the theoretical framework of Hofstede’s cultural dimensions, which faced justifiable criticism, we make use of Socio-Cognitive Systems Theory to illustrate how consumers from...