Han, Heesup; Kim, Wansoo; Jeong, Chul - In: International Journal of Contemporary Hospitality Management 28 (2016) 7, pp. 1391-1416
Purpose The aim of this study is to reveal how workplace fun promotes team performance in the hotel business context. Design/methodology/approach The conceptual model of this study was tested based on responses from 271 frontline hotel employees (including managers) in the USA, who had full-time...