Lub, Xander; Nije Bijvank, Marije; Matthijs Bal, P.; … - In: International Journal of Contemporary Hospitality Management 24 (2012) 4, pp. 553-573
Purpose – This study aims to explore generational differences in the psychological contract of hospitality employees and work outcomes such as commitment and turnover intention. Design/methodology/approach – Data were collected in 20 hotels ( n =359) from a four‐star hotel chain in The...