Datta, Saroj K.; Kundu, Sukanya - In: World Review of Entrepreneurship, Management and … 7 (2011) 2, pp. 174-191
The intention of the paper is to find out whether e-banking initiatives in Indian public sector banks (PSBs) can be considered as a successful case of BPR implementation. Attempt has been made to study e-banking solutions adopted by Indian PSBs and to evaluate their performance in improving the...
