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optimal rule control
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A lagged experience sampling methodology study on spillover effects of customer mistreatment
Fu, Yang
;
Zhou, Zihan
;
Huang, Xiaoyu
- In:
Journal of service research
27
(
2024
)
3
,
pp. 450-469
Persistent link: https://www.econbiz.de/10014580532
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Recruitment and selection in the public sector : do rules shape managers' practices?
Løkke, Ann-Kristina
;
Villadsen, Anders Ryom
;
Bach, …
- In:
Public personnel management
52
(
2023
)
2
,
pp. 218-239
Persistent link: https://www.econbiz.de/10014294261
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