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Search: subject:"physical context"
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Beziehungsmarketing
3
Consumer behaviour
3
Customer satisfaction
3
Konsumentenverhalten
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Kundenzufriedenheit
3
Physical context
3
Relationship marketing
3
Customer experience
2
Dienstleistungsqualität
2
Service quality
2
Cocreation
1
Cross-disciplinary research
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Customer-to-customer interactions
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Dienstleistungsmanagement
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Dienstleistungsmarketing
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Einzelhandel
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Elderly customers
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Elderly people
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Internet of Things
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Need for human Interaction
1
Offline service encounters
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Personal banking
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Privatkundengeschäft
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Responsibility attribution
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Retail trade
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SSTs
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Service management
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Services marketing
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Servicescape
1
Social relations
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Soziale Beziehungen
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directed graph
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multisensor data fusion
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pattern recognition
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physical context
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Baillod, Chloé
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Bruce, Helen L.
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Furrer, Olivier
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Kerguignas, Jie
1
Krolikowska, Ewa
1
Landry, Mikèle
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Mason, Michela C.
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PRIVAT, Gilles
1
Pauluzzo, Rubens
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The journal of services marketing
2
Communications & Strategies
1
International journal of bank marketing
1
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ECONIS (ZBW)
3
RePEc
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Amidst technology, environment and human touch : understanding elderly customers in the bank retail sector
Mason, Michela C.
;
Zamparo, Gioele
;
Pauluzzo, Rubens
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 572-600
Persistent link: https://www.econbiz.de/10014267107
Saved in:
2
Guest editorial: investigating the effect of the
physical
context
on customer experience
Bruce, Helen L.
;
Krolikowska, Ewa
;
Rooney, Tara
- In:
The journal of services marketing
37
(
2023
)
6
,
pp. 689-699
Persistent link: https://www.econbiz.de/10014314391
Saved in:
3
The interplay between physical and social servicescape : investigating negative CCI
Furrer, Olivier
;
Landry, Mikèle
;
Baillod, Chloé
; …
- In:
The journal of services marketing
37
(
2023
)
6
,
pp. 732-745
Persistent link: https://www.econbiz.de/10014314405
Saved in:
4
Extending the Internet of Things
PRIVAT, Gilles
- In:
Communications & Strategies
1
(
2012
)
87
,
pp. 101-119
similar, long-standing evolution of human-to-information interfaces. Multisensor acquisition of
physical
context
supports this …
Persistent link: https://www.econbiz.de/10010930567
Saved in:
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