Skrinjar, Rok; Vuksic, Vesna Bosilj; Stemberger, Mojca … - In: Business Systems Research 1 (2010) 1-2, pp. 5-19
Process orientation has been empirically linked to corporate performance. Several studies have shown that more process … makes a company process oriented, which resulted in numerous frameworks and conceptualizations of process orientation. Based … on concepts of business process orientation (BPO) the authors have developed and operationalised a concept of extended …