Search Results - subject:"quality dimensions"

Retail service quality in India: construct exploration and measure development

Verma, Harsh V; Duggal, Ekta - In: South Asian Journal of Global Business Research 4 (2015) 1, pp. 129-148

retail service quality dimensions by factor analyzing the collected data. Findings – It was found that retail service quality … highlights the need for managers to prioritise their retail operation and marketing efforts in sync with the uncovered quality … dimensions. Originality/value – This paper explored the quality phenomenon in the Indian retail context using a bottom …

Persistent link: https://www.econbiz.de/10015005867

IMPROVING PERCEPTUAL DIMENSION OF KNOWLEDGE QUALITY BY AUDIT TECHNIQUES

SURCEL, Traian; AMANCEI, Cristian - Facultatea de Cibernetica, Statistica şi Informatica … - 2009

This paper present the problems linked to the knowledge quality concept, taking into account the logical, the structural and the perceptual dimensions of knowledge quality. The logical dimension is based on data and software applications quality and can be improved by technical and computerized...

Persistent link: https://www.econbiz.de/10008690270

E-WOM and accommodation : an analysis of the factors that influence travelers’ adoption of information from online reviews

Filieri, Raffaele; McLeay, Fraser - In: Journal of travel research : a quarterly publication of … 53 (2014) 1, pp. 44-57

Persistent link: https://www.econbiz.de/10010235908

An assessment of visitors' behavioral intentions in the Taiwan tourist night market using a multilevel and hierarchical approach

Wu, Hung-che; Cheng, Ching-chan; Hsu, Fu-sung - In: Tourism analysis : an interdisciplinary tourism & … 19 (2014) 2, pp. 185-197

Persistent link: https://www.econbiz.de/10010380893

Environmentally friendly as a new dimension of product quality

Kianpour, Kamyar; Ahmad Jusoh; Asghari, Maryam - In: International journal of quality & reliability management 31 (2014) 5, pp. 547-565

Persistent link: https://www.econbiz.de/10010365512

The importance and formalization of service quality dimensions : a comparison of Chile and the USA

Guesalaga, Rodrigo; Pitta, Dennis - In: The journal of consumer marketing 31 (2014) 2, pp. 145-151

Persistent link: https://www.econbiz.de/10010373824

Global service quality of business-to-consumer electronic-commerce

Shareef, Mahmud Akhter; Kumar, Vinod; Dwivedi, Yogesh Kumar - In: International journal of Indian culture and business … 8 (2014) 1, pp. 1-34

Persistent link: https://www.econbiz.de/10010400980

Website design quality and usage behavior : unified theory of acceptance and use of technology

Al Qeisi, Kholoud; Dennis, Charles; Alamanos, Eleftherios; … - In: Journal of business research : JBR 67 (2014) 11, pp. 2282-2290

Persistent link: https://www.econbiz.de/10010401997

Modelling client usage of e-statements : an empirical study in Malaysia

Hussain Ali Bekhet; Al-Alak, Basheer A. - In: International journal of banking, accounting and finance 5 (2013/2014) 3, pp. 309-328

Persistent link: https://www.econbiz.de/10011474633

Modelling client usage of e-statements: an empirical study in Malaysia

Bekhet, Hussain Ali; Al-Alak, Basheer Abbas Mahmood - In: International Journal of Banking, Accounting and Finance 5 (2014) 3, pp. 309-328

The objective of the current study was to investigate the major e-statement quality dimensions affecting the usage of e … marketing strategies that take into consideration e-statement quality dimensions that are highly evaluated by clients and which …

Persistent link: https://www.econbiz.de/10010888497