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Search: subject:"reputation spillovers"
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reputation spillovers
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incentives
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mystery shopping
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Block, Sidney T.
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European journal of international management : EJIM
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Mystery Shopping as a Strategic Management Practice in Multi-Site Firms
Block, Sidney T.
;
Friebel, Guido
;
Heinz, Matthias
; …
-
2022
-site
reputation
spillovers
, which is to maximize sales while maintaining service standards. Consistent with this view, data from three …
Persistent link: https://www.econbiz.de/10013426448
Saved in:
2
Mystery shopping as a strategic management practice in multi-site firms
Block, Sidney T.
;
Friebel, Guido
;
Heinz, Matthias
; …
-
2022
-site
reputation
spillovers
, which is to maximize sales while maintaining service standards. Consistent with this view, data from three …
Persistent link: https://www.econbiz.de/10013412781
Saved in:
3
To ally of not to ally and why high-reputation firms can gain reputation from selecting lower-reputation partners
Norheim-Hansen, Anne
- In:
European journal of international management : EJIM
11
(
2017
)
2
,
pp. 227-250
Persistent link: https://www.econbiz.de/10011813193
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