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Search: subject:"service investments"
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Beziehungsmarketing
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Consumer behaviour
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Dienstleistungsqualität
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loyalty
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Buhl, Hans Ulrich
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Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
1
Journal of organizational computing and electronic commerce
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ECONIS (ZBW)
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Understanding the formation of e-loyalty based on a dedication-constraint perspective
Hung, I-Hua
;
Chou, Shih-Wei
- In:
Journal of organizational computing and electronic commerce
27
(
2017
)
1
,
pp. 48-65
Persistent link: https://www.econbiz.de/10011671828
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On the ex ante valuation of IT
service
investments
: a decision theoretical perspective
Buhl, Hans Ulrich
;
Häckel, Björn
;
Probst, Florian
; …
- In:
Business & information systems engineering : BISE ; the …
58
(
2016
)
6
,
pp. 415-432
Persistent link: https://www.econbiz.de/10011595409
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