John, Lisbeth Mary; Shafi, Muhammad - In: Cogent business & management 7 (2020) 1, pp. 1-17
, organizational structure and social support, on the three types of pro-social rule breaking, using cross sectional survey data of … frontline employees of two Indian-scheduled commercial banks. The results show that organizational structure and social support … codification, rule enforcement, and perception of social support, thus identifying the drivers and inhibitors of the behaviors …