Decision making in process-aware information systems involves build-time and run-time decisions. At build-time, idealized process models are designed based on the organization's objectives, infrastructure, context, constraints, etc. At run-time, this idealized view is often broken. In...

Offensichtliche Defizite bei der Bewältigung der Corona-Pandemie legen nahe, das Management solcher Ausnahmesituationen grundlegend zu verbessern. Aus einer systemtheoretischen Sicht rückt dazu eine Organisationsform in den Fo-kus, die sich vor allem auf Personen stützt. Solche Formen der...

The automated enactment of processes through the use of workflow management systems enables the outsouring of the control flow from application systems. By now a large number of systems, that follow different workflow paradigms, are available. This leads to the problem of selecting the...

This paper presents ways for senior researchers to help future doctoral students in Operations Management (OM) to overcome multiple challenges in: (a) conducting relevant research while demonstrating greater rigor, and (b) exploring multi-disciplinary research projects while mastering a single...

Offensichtliche Defizite bei der Bewältigung der Corona-Pandemie legen nahe, das Management solcher Ausnahmesituationen grundlegend zu verbessern. Aus einer systemtheoretischen Sicht rückt dazu eine Organisationsform in den Fo-kus, die sich vor allem auf Personen stützt. Solche Formen der...

Business Process Reengineering (BPR) is the cutting-edge trend in contemporary business. It is a tool, a method or practice to attain radical improvement in various dynamic environments. The main aim of development of this scale “BPR Application Scale (BPRAS)” was to study about the...

Project and process management are usually mixed together. In fact, on the one hand, they complement each other, on the other, they differ fundamentally and their intersection is small. Therefore, it is important to overcome the prevailing paradigm of process management and to broaden the view...

Quality has been a fascinating buzzword in the organizational world for the last few decades of the 20th century. In today's challenging economic climate, many organizations have come to realize that improved quality is an essential entry ingredient for successful global competition. Business...