Decision making in process-aware information systems involves build-time and run-time decisions. At build-time, idealized process models are designed based on the organization's objectives, infrastructure, context, constraints, etc. At run-time, this idealized view is often broken. In...

The automated enactment of processes through the use of workflow management systems enables the outsouring of the control flow from application systems. By now a large number of systems, that follow different workflow paradigms, are available. This leads to the problem of selecting the...

Process mining research has mainly focused on the development of process mining techniques, with process discovery algorithms in the center of attention. However, far less research attention has been paid to the actual applicability of these process mining techniques in common business settings....

As process-aware information systems are becoming omnipresent in contemporary organizations, the requirements for risk management and compliance checking have evolved and demand a more process-centered approach. The business events recorded by these information systems are systematically and...

This paper presents ways for senior researchers to help future doctoral students in Operations Management (OM) to overcome multiple challenges in: (a) conducting relevant research while demonstrating greater rigor, and (b) exploring multi-disciplinary research projects while mastering a single...

Business Process Reengineering (BPR) is the cutting-edge trend in contemporary business. It is a tool, a method or practice to attain radical improvement in various dynamic environments. The main aim of development of this scale “BPR Application Scale (BPRAS)” was to study about the...