Knowledge Management (KM) refers to a range of practices used by organizations to identify, create, disseminate, and share knowledge, awareness and learning across the organization. It also applies to the ways organizations gather, manage, and use the knowledge that they acquire. Current studies...

Purpose – Knowledge Management (KM) in Innovation process (INNOV), is a powerful engine that drives the company towards competitiveness (INSEAD, 2014; WEF, 2014); however, many small and media enterprises (SMEs) in México, ignore it. So, the aim of the present study is to discover the key factors...

Innovation is a key factor to increase the competitive advantage for business. When the Innovation is improved by the Knowledge Management, it does in the Firms based on the sense of information: for, from and about the customers and is called: Customer Knowledge Management. So, the aim of this...

Innovation can be broken down in stages (INNOVS) to increase the Competitive Advantage. When the Innovation improves the Knowledge Management in the firms based on the sense of information: for, from and about the customers, is called: Customer Knowledge Management (CKM). The aim of this study...

Innovation in different Stages (INNOVS) is considered an important driver to create and increase the competitive advantage (OECD, 2005; White & Bruton, 2011; INSEAD, 2013; Dussauge et al, 1992; Hill &Jones, 2011). By other hand, Knowledge management today, is considered a real factor for improving innovation in...

Innovation can be broken down in stages (INNOVS) to increase the competitive advantage. When the Innovation improves the Knowledge Management in the firms based on the sense of information: for, from and about the customers, is called: Customer Knowledge Management (CKM). The aim of this study...

The Type of Innovation as an Innovation Process component, increases the competitive advantage of the firms. The Customer Knowledge Management, influences the Firm´s Process Innovation, based on the sense of information: for, from and about the customers, that increase the market opportunities....

The Knowledge Management (KM) improves the innovation in the firms based on information (OECD, 2003). Gebert, Geib, Kolbe, & Riempp, (2013) showed the sense of information: for, from and about the customers, that increase the market opportunities; this is called Customer Knowledge Management...