Since 1994, the German banking market is confronted with an entry wave of direct banks. This banking innovation may be explained by developments on the supply side as well as on the demand side. It is pushed by developments in telecommunication technologies during a period of rising cost...

Der Artikel gibt einen Überblick zum Stand der Forschung zur Qualitätssicherung in der ambulanten Pflege. Es werden Erfahrungen und Instrumente zur Messung von Patientenzufriedenheit referiert. Die unzureichende theoretische Fundierung der meisten Meßinstrumente wird als Manko herausgestellt....

In Zeiten steigender Informationsüberlastung müssen Werbemedien zielgruppengerecht ge-staltet werden, damit die Werbebotschaft bei den Kunden wie gewünscht ankommt. Das moderne Eye-Tracking-Verfahren bietet Unternehmen die Möglichkeit, mit Hilfe modernster Technik, Werbemittel schon im...

We analyze the performance of various communication protocols in a generalization of the Crawford-Sobel (1982) model of cheap talk that allows for multiple receivers. We find that whenever the sender can communicate informatively with both receivers by sending private messages, she can...

We use a simple model in which the expected returns in emerging markets depend on their systematicrisk as measured by their beta relative to the world portfolio as well as on the level ofintegration in that market. The level of integration is a time-varying variable that depends on themarket...

In this article we study patterns of vertical product differentiation in a multi-product monopoly using a random utility model. Prior research shows that applying such a model in a multi-product setting implies symmetric patterns of product differentiation in which all product variants of a...

This paper assesses the contribution of monetary policy to the dynamics of bond real returns. We assume that the monetary authority controls the short-term nominal interest rate. We then model exogenously the joint dynamics of the aggregate endowment and the monetary policy variable, and...