In the customer expectations arena, relatively little attention has been paid to the impact on expectations of variation in cultural variables unique to a country. Here the authors focus on one country, India, and a major cultural influence there - the extent of belief in karma. Prior research...

The Markov model showed only slight predictive advantage over the no-change model for short-term forecasting of supermarket choices for a sample of 45 families. While this does not imply a blanket rejection of the Markov technique for forecasting, it is important to recall that this case held to...

This paper addresses an inter-temporal inventory competition between a supplier (a provider, manufacturer) and a retailer engaged in a supply chain. The paper's focus is on the effect of capacity constraints on both parties when demands are seasonal. The paper provides a comparative study of two...

Both risk externalities and moral hazard have conjured to induce risks of substantial consequences. These require both complex and creative regulation as well as control to inspect and prevent potential perpetrators. Sovereign maritime and port responsibilities are affected by such problems...

This paper discusses facets of the insurance-finance convergence and their competition. Differences and similarities are emphasized and examples are used to highlight their approaches to pricing. We emphasize situations that are particular to the insurance world, such as non normal risks,...

This paper considers an energy-pollution economic problem which uses a stochastic queue framework. This approach is shown to establish a link between a firm's energy consuming economic activity and its effects on the pollution that it generates as a function of its activity. An economic model is...

Managing risk and safety consists in defining, measuring, estimating, analyzing, valuing-pricing and integrating all facets of risk and their safety-consequential effects (real or not, external, internally induced or use dependent) into a whole system which can contribute to their design,...

The definition and the management of quality has evolved and assumed a variety of approaches, responding to an increased variety of needs. In industry, quality and its control has responded to the need of maintaining an industrial process operating as "expected", reducing the process sensitivity...