Tele-driving refers to a novel concept where drivers can remotely operate vehicles (without being physically in the vehicle). By putting the human back "in the loop," tele-driving has emerged recently as a more viable alternative to fully automated vehicles, with ride-hailing (and other...

We consider the dynamic pricing problem that arises in the context of an on-demand vehicle sharing system with one-way trips. Waserhole and Jost (2016) and Banerjee et al. (2021) studied recently the effectiveness of static pricing policies. In particular, they showed that a static pricing...

We consider a rental service with a fixed number of rental units distributed across multiple locations. The units are accessed by customers without prior reservation and on an on-demand basis. Customers can decide on how long to keep a unit and where to return it. Because of the randomness in...

We consider a single server queueing system where a finite number of customers arrive over time to receive service. Arrivals are driven by appointments, with a scheduled appointment time associated with each customer. However, customers are not necessarily punctual and may arrive either earlier...

We study labor welfare in on-demand service platforms that rely on agents who decide whether and how much to work. Such platforms benefit from having access to a large supply of agents, as the availability of more agents implies lower labor cost and shorter customer delays. It has been argued...

We consider an assembly system with multiple stages, multiple items, and multiple customer classes. The system consists of m production facilities, each producing a different item. Items are produced in variable batch sizes, one batch at a time, with exponentially distributed batch production...

We consider a production-inventory system with two customer classes, one patient and one impatient. Orders from the patient class can be back-ordered if needed while orders from the impatient class must be rejected if they cannot be fulfilled from on-hand inventory. Orders back-ordered incur a...

Problem Definition:End-consumers pay substantial price premia for green certified sustainably sourced products. In addition to the cost of sustainable practices themselves, record keeping required to keep track of those practices and auditing by certifying agencies are costly for the supplier....

Problem definition: We study an admission control problem featuring two types of customers (urgent and non-urgent) and two groups of servers for urgent and non-urgent customers. A distinguishing feature of the system we consider is the possibility of the condition of non-urgent customers...

Leveraging government tax incentives to prompt corporate social responsibility (CSR) has gained considerable popularity over the last decade. However, the consequences of such incentives on retailers and society may be subtle. This paper sheds light on the effectiveness of government tax...