This paper examines the impact of internal competition that occurs when new technology challenges the technology in a firm's existing products. New-technology development projects are traditionally judged by market success - and most fail. If we examine their impact on existing-technology...

This paper provides a simple theoretical framework based on a new type of human capital introduced by Gibbons and Waldman (2004), called task-specific training, to understand job design. Mainly, in the presence of task-specific training, promotions might result ex-post in the underutilization of...

The complexity of organizations and the dynamic nature of the environment mean that teams are becoming an increasingly important organizational structure. Environmental pressures like globalization and the need for innovation create a demand for work groups that combine diverse skills,...

In this study, we investigate the factors at employee level that influence the adoption of a customer-facing video conferencing software in an insurance company. Despite the associated benefit of significantly reduced driving times for the insurance agents, less than half of our sample finally...