Böhringer, Martin; Gerlach, Lutz - In: Proceedings of I-KNOW '10 : 10th International …, (pp. 427-432). 2010
Social Software shows a fascinating range of usage possibilities in enterprises. Such tools are very simple and provide individual users with high degrees of freedom. This implies the need for a negotiation process, where users develop a shared understanding of how to use the tools in order to...