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.e. Customer-Company Identification. It is defined as the process whereby customer’s beliefs about a company become self …
Persistent link: https://www.econbiz.de/10010706409
paper investigates the complex relationship between how brand identification leads to brand love, which eventually creates … were evaluated within brand identification and brand evangelism. As a result of the analyses, it was determined that brand … identification, brand love, and brand loyalty positively affected brand evangelism. Besides, the serial mediating effect of brand …
Persistent link: https://www.econbiz.de/10014439350
This study analyses the relationship between identification and loyalty and also compares the perceptions of two groups … identification influences loyalty, and that there are also significant differences in the perception between professors and graduates …, being the relationship between identification and loyalty more intense in the former group than the latter. Several …
Persistent link: https://www.econbiz.de/10012120130
Le traitement de faveur a été relativement peu étudié dans la littérature en marketing, et il l‟a toujours été dans une perspective de fidélisation. Or de plus en plus d‟entreprises ont recours à ce type d‟outils dans une optique de recrutement, lors de la toute première...
Persistent link: https://www.econbiz.de/10008551624
Few studies have been conducted on special treatment, and they have always considered it as a rewarding tool aimed at maintaining loyalty. However, special treatment is more and more widely used by firms during their first interaction with customers, as a recruiting tool. Relying on the concepts...
Persistent link: https://www.econbiz.de/10011073504
or AMOS and to establish identification of the corresponding structural equation model. In order to make identification …
Persistent link: https://www.econbiz.de/10010263664
We use variation in wind speeds at surfing locations in Switzerland as exogenous shifters of users' propensity to post content about their surfing activity onto an online social network. We exploit this variation to test whether users' social ties on the network have a causal effect on their...
Persistent link: https://www.econbiz.de/10008509379
or AMOS and to establish identification of the corresponding structural equation model. In order to make identification …
Persistent link: https://www.econbiz.de/10005652735
We study the online contagion of exogenous demand shocks generated by book reviews featured on the Oprah Winfrey TV show and published in the New York Times, through the co-purchase recommendation network on Amazon.com. These exogenous events may ripple through and affect the demand for a...
Persistent link: https://www.econbiz.de/10008672210
Persistent link: https://www.econbiz.de/10012022259