Online reputation is a strategic aspect of lodgings' image and commercialization. Websites containing tourism reviews … have increased their influence on customers' decisions, leading to the effective management of Internet social media … measured, and the reliability of opinions. The diverse information available on the Internet can produce communication problems …

over seller quality. Typically, these markets use reputation systems to alleviate this issue, but the effectiveness of … auction, or wait for more bids. In the process, she trades-off sellers’ price, reputation, other attributes, and the costs of … waiting and canceling. Our framework addresses ‘dynamic selection’, which can lead to underestimation of reputation, through …

We build a model of reputation featuring a long-lived player (e.g. an online seller) and an infinite sequence of short …-lived players (e.g. online buyers) which is consistent with three crucial idiosyncrasies of online reputation systems. First …. Third, short-lived players may have partial knowledge about the entire history of the game to date given that the reputation …

Purpose: The purpose of this study is to quantify the impact of online customer reputation on financial profitability ….Design/methodology/approach: Online reputation is captured by extracting the most recurring textual themes associated with customer satisfaction and … (Financial Analysis Made Easy) database. Ordinary Least Squares is employed to gauge the effect of online customer reputation on …

New sellers who enter online marketplaces have to build up an online reputation in order to be successful. I examine … reputation. Using data from an online self-publishing platform, I show that the same e-book is more likely to be offered as free … reputation is driven by a selection effect, whereby more consumers with a lower preference for a particular e-book provide …

study were to identify the main reasons why Internet users use the Facebook site, the frequency with which they access the … Facebook to promote the personal image. The questionnaire was distributed on the Internet and on several Facebook groups with …

This research analyzed the online reputation of Marbella as a tourist destination and the profiles of the reviewers … administration to create an improvement plan. The novelty of this research paper is that it delves into Marbella's online reputation …

methodology is proposed to analyze the online reputation of lodgings as well as the main concepts rated by customers in their …