and two-way communication. That is why digital platforms are indispensable in crisis communication because they enable … of information media. This paper aims to analyse the crisis communication of the City of Slavonski Brod through its … communicate following the PR principles of crisis communication nor took advantage of digital communication. …

Social media provide organizations with new opportunities for crisis communication but also present dangers, as shown … by the Nestlé palm oil crisis. This paper examines Nestlé’s crisis communication during the palm oil crisis and Facebook … crisis communication strategies. However, the results could not confirm the theoretical assumptions of the SCCT. Using the …

communication technologies. The grounded theory’s inductive approach was used to capture and interpret the findings from Scopus …