In this paper, we focus on how firms engaged in enterprise systems (ES) implementations absorb knowledge from consultant companies. We take a practice-based view of absorptive capacity (AC) and focus on how prior-related knowledge - a necessary condition to absorb new external knowledge - is...

Background: This research aimed to examine the interrelations between ambiguity and knowledge asymmetry in Enterprise System implementation projects and determine how ambiguity and knowledge asymmetry affect the management of such projects. Enterprise System projects are a subgroup of...

This study analyzes the relationship between the three main enterprise systems (Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM)) and labor productivity. It reveals the performance gains due to different combinations of these systems. It...

This paper analyzes the relationship between the three main enterprise systems (Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM)) and firms’ innovational performance. It studies whether the enterprise systems have impacts on process as...

This paper studies direct and indirect impact of the human-centered Enterprise Resource Planning (ERP) systems on user satisfaction. The objective of the paper is to measure a hierarchical influence of five human-centered dimensions on user satisfaction both directly and indirectly. This paper...

IntroductionInformation systems have business value when they enable more efficient business processes and improve managerial decision making. As organizations flatten and push decision making to lower levels, information systems make significant contributions to the overall quality of decision...

Innovations like Information and Communication Technology (ICT) have today become an integral and indispensable facilitator in the business organizations. Sri Lanka is fast progressing into ICT. Computerized information system is used as a competitive weapon by the managers of the companies to...

The importance of Enterprise Resource Planning (ERP) systems education, its inclusion and evaluation in a university teaching context are the subjects of this article. As the importance of ERP systems has increased in the corporate world, so too has its importance increased in education. Many...