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collected from mix method study and three different field studies of healthcare patients in two different health care contexts …
Persistent link: https://www.econbiz.de/10014442307
,271 interactions between 292 doctors and their patients in 98 clinics and hospitals in Paraguay and conducted an exit-survey with the … same patients as they left the clinic. For a subsample of 64 facilities they also interviewed patients who visited the … patients interviewed at home compared with those interviewed at the clinic. This leads the authors to conclude that even if …
Persistent link: https://www.econbiz.de/10012747891
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Along with the medical tourism industry, dental tourism has become a trending industry as many patients travel around … international patients are highly satisfied with their dental tourism experiences in Bangkok. In addition, the results showed that …
Persistent link: https://www.econbiz.de/10012663793
varied studies into the examination of patients' comparative and varied views with regards to private healthcare providers … service delivery. This study objectively focused on the hospital's service quality, and patients' satisfaction as a predictor … satisfaction of the patient, one with more effect size and predictive relevance to drive greater loyalty amongst the patients in a …
Persistent link: https://www.econbiz.de/10012831095
The Health of the individuals in a nation contributes to the Wealth and Good of the nation. Health care (or healthcare …. Quality in health can be explained as the difference between patient expectations and perceptions; expectation means service … study compares the patients satisfaction between private and public hospital”. The study was limited to Bawku Presbyterian …
Persistent link: https://www.econbiz.de/10012979614
It is generally accepted that satisfaction with health care is multidimensional and includes many factors removed from … the direct delivery of medical services. The analysis seeks to determine if patient satisfaction with health care varies … by type of insurance coverage held and whether overall satisfaction is higher within market based health care systems as …
Persistent link: https://www.econbiz.de/10013044574
This note describes how a satisfaction-based framework can be implemented in healthcare to measure patient satisfaction. The PSSM is a framework that links overall patient satisfaction to its antecedents and outcomes. We use a real example to describe the various components of a PSSM, how it can...
Persistent link: https://www.econbiz.de/10012995861
Ho Chi Minh City (HCMC)' hospitals. This technique will measure the gap between patients' expectation and their … score is, the greater patients satisfy. On the other hand, this technique will also measure the importance weight of each … hospital at this moment, their healthcare service in two HCMC' hospitals have not met patients' expectations, although in …
Persistent link: https://www.econbiz.de/10012947151
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