The Antecedes of Service Quality and Patients’ Satisfaction Equally Drive Patients’ Loyalty in Private Healthcare Delivery : Thinking the Future
Year of publication: |
2020
|
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Authors: | Bentum-Micah, Geoffrey |
Other Persons: | Wang, Wenxin (contributor) ; A. Ameyaw, Moses (contributor) ; Ma, Zhiqiang (contributor) ; Bondzie-Micah, Victor (contributor) |
Publisher: |
[2020]: [S.l.] : SSRN |
Subject: | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Krankenhaus | Hospital | Patienten | Patients | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Großbritannien | United Kingdom |
Extent: | 1 Online-Ressource (16 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | In: International Journal of Management, Accounting and Economics, 2020 Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments 2020 erstellt |
Source: | ECONIS - Online Catalogue of the ZBW |
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