Companies regularly have to address opposing interests from their shareholding and non-shareholding stakeholder groups. Consequently, a wealth of previous research has focused on how CEOs decide which stakeholder management activities to pursue and prioritize. In contrast, however, surprisingly...

This study derives a conceptual framework for examining parallel and differential influences of organizational pride in employees’ efforts versus abilities on proactivity. Data from a field survey (N = 1218) confirm our theoretical model. Organizational pride in employees’ efforts and...

The human capital represented by corporate employees involved in the information and knowledge economy is becoming an increasingly central value-creating factor in global competition. However, in contrast to other value-creating factors, human capital is more difficult to measure, evaluate and...

Regulation is indispensable for the functioning of financial markets. After a decade of deregulation, financial regulation has come back into the focus of political discussion. This work reviews the effectiveness of existing and need for new regulation in two exemplary empirical studies. The...

This study investigates whether microblogging messages on Twitter validly mirror the political landscape offline and can be used to predict election results. In the context of the 2009 German federal election, we conducted a sentiment analysis of over 100,000 messages containing a reference to...

Across industries, firms face the need to digitalize their service processes, i.e., transform the service delivery from a physical into a digital form or enhance it through digital technologies. Therefore, one important challenge can arise due to the inseparability of service processes, which...

Selten zuvor haben neuartige Konzepte und Technologien überall auf der Welt so schnell und weitreichend gesellschaftliche und wirtschaftliche Anwendung gefunden wie digitale Geschäftsmodelle und Smartphones in den letzten zehn Jahren. Meilensteine der Entwicklung waren der Beginn der...