Luo, Xueming; Zhang, Jie (Jennifer); Gu, Bin; Phang, Chee - 2017
Social media-based expert blogs are a crucial and credible online information source for consumers, yet little is known … analyses reveal three key insights: (1) Expert blog sentiments and volume on a focal brand have a positive relationship with …, dynamic relationships. For example, a 1 percent unexpected increase in Acer’s expert blog sentiment would be associated with a …