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Risk and return of online channel adoption in the banking industry
He, Dongwei; Ho, Chun-Yo; Xu, Li - 2020
Persistent link: https://www.econbiz.de/10012203644
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ICT Banking Strategies Designed to Grow and Retain E-Commerce : Alternate Delivery Channels’ Customer Base
Strong, Rudy - 2014
The following is a summary of potential Information Communication Technology (ICT) strategies that can be employed to position banks to be successful in developing alternate delivery channels. The goal of this document is to highlight what ICT Technologies and high-level processes, objectives,...
Persistent link: https://www.econbiz.de/10013067320
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How does online engagement drive consumers' webrooming intention? : a moderated-mediation approach
Shankar, Amit; Yadav, Rambalak; Gupta, Manish; … - In: Journal of global information management 29 (2021) 6, pp. 1-25
Persistent link: https://www.econbiz.de/10012614517
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Risk and Return of Online Channel Adoption in the Banking Industry
He, Dongwei - 2020
sample selection, alternative measures of bank efficiency and risk, alternative estimation methods, and omitted variable … rise in non-interest income efficiency. In reference to risk management, online channel adoption weakens the loan quality …Online banking has become an important distribution channel for commercial banks. We construct a bank …
Persistent link: https://www.econbiz.de/10012842316
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Development of a motivation-trust-vulnerability (MTV) framework for cross-border online shopping : a cross-national application to Chinese and German consumers
Wagner, Gerhard; Fota, Anne; Schramm-Klein, Hanna; … - In: Schmalenbach journal of business research : SBUR 75 (2023) 3, pp. 389-414
from two major e-commerce markets (China and Germany; N = 808) support our framework and suggest that perceived …
Persistent link: https://www.econbiz.de/10014491681
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The impact of omnichannel integration towards customer interest in alternatives : retailer uncertainty and web rooming in retailing
Ellahi, Abida; Ain, Qurat Ul; Rehman, Hafiz Mudassir; … - In: Cogent business & management 11 (2024) 1, pp. 1-18
This current study delves into the quality of consumer perception regarding brand channel integration that adopts the omnichannel approach. It specifically explores the impact of process consistency, breadth of the channel service choice, transparency of the channel service configuration, and...
Persistent link: https://www.econbiz.de/10014531366
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Exploring the role of omnichannel retailing technologies : future research directions
Thaichon, Park; Quach, Sara; Barari, Mojtaba; Nguyen … - In: Australasian marketing journal : AMJ ; official journal … 32 (2024) 2, pp. 162-177
Persistent link: https://www.econbiz.de/10014631686
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Navigating the last mile : the demand effects of click-and-collect order fulfillment
Gielens, Katrijn; Gijsbrechts, Els; Geyskens, Inge - In: Journal of marketing 85 (2021) 4, pp. 158-178
Persistent link: https://www.econbiz.de/10012593261
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E-commerce packaging as an embedded resource in three network settings
Grönberg, Sandra Brüel; Hulthén, Kajsa - In: The international review of retail, distribution and … 32 (2022) 4, pp. 450-467
Persistent link: https://www.econbiz.de/10013411675
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Variety of shopping modes : theoretical framework, pivotal factors, and managerial implications
Redondo, Ignacio; Charron, Jean-Philippe - In: Journal of business economics and management 24 (2023) 5, pp. 857-876
With the development of e-commerce and smartphones, consumers can use a variety of shopping modes (i.e., showrooming, webrooming, and completely offline/online shopping), each of which provides specific advantages in terms of price, assortment, service, etc. Using a great variety of these...
Persistent link: https://www.econbiz.de/10014460384