This paper explains the concept of a city-based cultural ecosystem service, and how innovations and systematic operations management can help an international city to improve the efficiency and effectiveness of the Public-Private Partnership (PPP) model. Previous studies suggest that most of the...

Information and communication technologies (ICT) for health or eHealth solutions hold great potential for generating systemic efficiencies by strengthening five critical pillars of a health system: human resources for health, supply chain management, health care financing, governance and service...

Die Studie verfolgt das Ziel, das Marktumfeld, Angebote und Erfahrungen geteilter Mobilitätsdienste in Deutschland zu analysieren, sowie Szenarien bis zum Jahr 2030 zu entwickeln. Der analytische Teil fasst den aktuellen Stand des Wissens zu geteilten Mobilitätsdiensten zusammen. Der...

There is extensive academic literature about service satisfaction, business performance analysis, and management research of leisure farms, but there are still many problems and room for development on how to create customer journey maps for diversified leisure farms and also on service...

This research deals with the process of business model innovation in services. Definitions and explanations of both general innovation terminologies as well as specific service related once will be given and discussed. Moreover, reasons and implementation strategies will be identified and...