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Improving the registration process in a healthcare facility with lean principles

Nino, Valentina; Martinez, Kenneth J.; Gomez, Karina; … - In: Journal of industrial engineering and management : JIEM 14 (2021) 3, pp. 538-551

Purpose: Process improvement in service industries, like the registration process in a hospital, can be achieved with … satisfaction in a hospital in Montana. The clinics involved in the study included pediatrics (P), internal medicine (IM), and …

Persistent link: https://www.econbiz.de/10012598993

Lean environmental management integration system for sustainability of ISO 14001:2004 standard implementation

Perumal Puvanasvaran; Robert Kerk Swee Tian; Suresh A/L Vasu - In: Journal of industrial engineering and management : JIEM 7 (2014) 5, pp. 1124-1144

Purpose: The purpose of this study is to present a model for integrating Lean Principles with ISO 14001 Environmental Management System. Design/methodology: To achieve the objective of the study, the methodology used in this study is based on preliminary literature review of ISO 14001 standards...

Persistent link: https://www.econbiz.de/10011913009

Lean principles adoption in environmental management system (EMS) - ISO 14001

Perumal Puvanasvaran; Tian, Robert Kerk Swee; Suresh, Vasu - In: Journal of industrial engineering and management : JIEM 5 (2012) 2, pp. 406-430

Purpose: The purpose of this study is to examine the characteristic of the lean principles into ISO 14001 and to propose linkage of the lean principles and ISO 14001. Design/methodology/approach: To achieve the objective of the study, literature survey and quantitative research method using...

Persistent link: https://www.econbiz.de/10011900224

Lean healthcare: improving surgical process indicators through prioritization projects

Sales, Marc; Castro, Rodolfo de; Ochoa de Echagüen … - In: Journal of industrial engineering and management : JIEM 16 (2023) 1, pp. 102-114

,000 surgical patients each year at the Vall d'Hebron University Hospital in Barcelona, Spain.The purpose of this article is to … projects have been implemented successfully in a hospital with high surgical complexity and indicate how health care … action. This is designed to adapt to any level of complexity within the hospital process. The set of improvement projects has …

Persistent link: https://www.econbiz.de/10014512952

Lean Implementation and Managerial Ability-Evidence from the Healthcare Industry

Zhang, Huilan - 2018

hospital decision makers and researchers as they assess the benefits of lean implementation and managerial ability …

Persistent link: https://www.econbiz.de/10012912798

Lean service : a contingency perspective

Fenner, Sophie; Netland, Torbjørn H. - In: Operations management research : OMR ; advancing … 16 (2023) 3, pp. 1271-1289

Persistent link: https://www.econbiz.de/10014425904

Implementation of an ISO 50001 energy management system using Lean Six Sigma in an Irish dairy : a case study

Trubetskaya, Anna; McDermott, Olivia; McGovern, Seamus - In: The TQM journal : the international review of … 35 (2023) 9, pp. 1-24

Persistent link: https://www.econbiz.de/10014460262

A balanced approach involving hard and soft factors for internalizing Lean Management and Six Sigma in hospitals

Koeijer, Relinde de; Strating, Mathilde; Paauwe, Jaap; … - In: The TQM journal : the international review of … 36 (2024) 3, pp. 870-899

Persistent link: https://www.econbiz.de/10014513420

Lean Six Sigma and quality performance in Italian public and private hospitals : a gender perspective

Ciasullo, Maria Vincenza; Douglas, Alex; Romeo, Emilia; … - In: International journal of quality & reliability management 41 (2024) 3, pp. 964-989

Persistent link: https://www.econbiz.de/10014483090

Total quality management implementation and guest satisfaction in hospitality

Knežević, Miroslav; Čerović, Slobodan; Džamić, … - In: Amfiteatru economic : an economic and business research … 19 (2017) 44, pp. 124-143

Total quality management (TQM) has become a modern system of constant improvement of the quality of all company activities. The purpose of this study is to measure the expectations and satisfaction of the guests concerning the attribute quality of the hotel product. Furthermore obtained results...

Persistent link: https://www.econbiz.de/10011820628

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